Discount and Payment Method Combinations

TABLE OF CONTENTS

• Setting Up Discounts, Vouchers, and Promo Codes in DelivApp
  • 1. Introduction
  • 2. Requirements and Preparation
  • 3. Step-by-Step Configuration
    • 3.1. Enabling Multiple Discounts
    • 3.2. Discount-Level Toggle
    • 3.3. Configuring Logic for Discounts, Bonus Cards, and Vouchers
    • 3.4. Possible Combinations of Discounts and Promo Codes
    • 3.5. Real-Life Examples
  • 4. Testing Your Configuration
  • 5. Frequently Asked Questions (FAQ)
  • 6. Conclusion

Setting Up Discounts, Vouchers, and Promo Codes in DelivApp

1. Introduction

This guide explains how to configure the Discounts, Vouchers, and Promo Codes system in DelivApp. You will learn:

• how the Allow Multiple Discounts toggle works,

• what combinations of discounts and payment methods are possible,

• and how these settings affect the customer’s checkout experience.

This configuration allows you to flexibly manage promotions and loyalty programs, ensuring convenience for users and transparency for your business.

2. Requirements and Preparation

Before you start, make sure you have:

• Access to the DelivApp Admin Panel with manager rights.

• Understanding of the available payment methods (cash, card, bonus card, voucher).

• Configured discounts and promo codes in Marketplace → Discounts.

3. Step-by-Step Configuration

3.1. Enabling Multiple Discounts

1. Go to Marketplace → General Settings.

2. Locate the Allow Multiple Discounts parameter.

3. Switch it to Yes.

? Explanation:
When enabled, customers can apply multiple discounts simultaneously (for example, an automatic discount and a promo code). If disabled, only the largest discount will be applied.

3.2. Discount-Level Toggle

Each created discount also includes an Allow Multiple Discounts option.
If this toggle is enabled within a specific discount, it will combine with other active discounts even if the global toggle is disabled.

For more information on creating discounts, see the guide: Creating and Configuring a Discount in the Marketplace

3.3. Configuring Logic for Discounts, Bonus Cards, and Vouchers

At checkout, the customer can choose a payment method: Cash, Credit Card, Bonus Card, or Voucher.

⚠️ IMPORTANT:

• Cash and Credit Card are mutually exclusive.

• Bonus Card and Voucher cannot be used together.

3.4. Possible Combinations of Discounts and Promo Codes

The table below shows how discounts apply depending on the state of the Allow Multiple Discounts toggle.

? When the toggle is ENABLED

? When the toggle is DISABLED

3.5. Real-Life Examples

1. Bonus Card Selected

   • When enabled → all discounts can be applied.

   • When disabled → only the largest discount applies.
     ⚠️ If a promo code is entered, the bonus card cannot be used.

2. Voucher Selected

   • When enabled → discounts can be applied.

   • When disabled → the voucher is used alone.
     ⚠️ When a promo code is entered, the voucher becomes inactive.

3. No Bonus Card or Voucher Applied

   • When enabled → both discounts and promo codes can be used.

   • When disabled → only the largest discount or a promo code applies.

4. Testing Your Configuration

To ensure everything works correctly:

1. Open the DelivApp mobile app.

2. Add items to your cart and proceed to checkout.

3. Check that:

   • discounts apply as configured,

   • the total amount is calculated correctly,

   • promo codes do not conflict with bonus cards or vouchers.

5. Frequently Asked Questions (FAQ)

1. Can I combine a promo code with a bonus card?
   No, these options are mutually exclusive.

2. Why didn’t the discount apply?
   Check if the Allow Multiple Discounts toggle is deactivated and whether the minimum order amount for the discount is met.

3. What if the customer doesn’t see the discount in the app?
   Make sure the Show in Marketplace App option is enabled when creating the discount.

4. Can I use a voucher and a discount together?
   Only if the Allow Multiple Discounts parameter is enabled.

5. How can a customer remove a promo code?
   They can delete the code on the checkout screen or refresh the order page.

6. Conclusion

You now know how to configure discounts, vouchers, and promo codes in DelivApp.
Proper setup allows you to effectively manage promotions and enhance the customer experience.

For any specific issues, contact DelivApp Support through the Admin Panel or via the Help section.