Order management

Create, modify, track, delete order

Creating Orders Manually
Orders get into the system manually or automatically through different interactions like POS, marketplace, bots, etc. This guide explains how to create orde...
Mon, 15 Aug, 2022 at 12:13 PM
Order creation by phone number
Order creation by phone number The system stores the customer phone number as a part of the order information, and it can suggest the addresses of orders t...
Mon, 2 Jan, 2023 at 2:15 PM
Filtering Orders
You can filter all orders that have been created in your account. This function will help you to manage your orders in an easy way. In the filter ...
Mon, 17 Oct, 2022 at 1:39 PM
Takeaway orders management
Takeaway orders management Orders can be made for delivery or for takeaway. Let's see how to create a takeaway order from a regular order (order for de...
Mon, 2 Jan, 2023 at 2:13 PM
Order's notes
Order’s notes For the orders that were made in the DelivApp portal, you can leave notes,  Go to Orders, and on the right side of each order...
Tue, 2 Nov, 2021 at 4:41 PM
How orders are sorted in the orders list
When you have several orders, the system will sort them by their creation time, where the order at the bottom is the oldest one and the order at the top is ...
Mon, 2 Jan, 2023 at 1:59 PM
Editing, Cancelling, or Completing Scheduled Orders
Unfortunately, there is currently no way to edit a scheduled order ahead of time. The order doesn’t enter the system until an hour and a half before the sch...
Wed, 17 Aug, 2022 at 5:05 PM
Editing & Deleting Active Orders
If you need to update any order’s information while it’s being delivered, you can use the edit order option. How to edit an order How to delete an ...
Mon, 2 Jan, 2023 at 1:56 PM