Setting Up a Marketplace Menu

TABLE OF CONTENTS

• 1. Introduction
• 2. Requirements & Preparation
• 3. Step-by-Step Configuration
  • 3.1. Creating a Menu Template
  • 3.2. Adding a Category
  • 3.3. Adding a Product
    • Basic Info:
    • Pricing & Weight:
    • Special Options:
    • Tags:
    • Extras:
  • 3.4. Setting Product Availability Schedule
  • 3.5. Saving the Product
• 4. Verifying the Setup
• 5. Frequently Asked Questions (FAQ)
• 6. Conclusion

1. Introduction

This guide walks you through creating a new menu template and adding categories and products in the Marketplace. This allows you to fully showcase your restaurant’s offering in the app or website, with options for scheduling, product extras, and discount display.

2. Requirements & Preparation

Before you begin, make sure you have:

• Access to the admin panel with admin or manager rights.

• Prepared product and category names and descriptions.

• Product images (5×3 ratio, up to 10MB).

• A clear working schedule for your restaurant or product availability.

3. Step-by-Step Configuration

3.1. Creating a Menu Template

1. Go to Marketplace → App Builder → Menu Template.

2. Click Add.

3. Enter the template name, e.g., New Menu.

4. Click Save. The template will appear in the list.

5. Click the pencil icon next to the desired template to start editing.

3.2. Adding a Category

1. In the opened menu template, switch to the Menu tab.

2. Click Add in the category block.

3. Fill in:

   • Category name — e.g., Burgers.

   • Description (optional).

4. Toggle the Status switch to activate the category.

5. Click Save.

TIP: The category description appears in the app and helps users navigate the menu.

6. The new category will appear in the list. You can rearrange it using Sort mode — simply drag categories up or down.

3.3. Adding a Product

1. Open the desired category by clicking its name.

2. Click Add under the “Products” section.

3. In the form that opens, fill out the following:

Basic Info:

• Upload a product image.

  • Recommended size: 5×3 ratio, up to 10MB.

• Enter the product name (required).

• Add SKU if using inventory management.

• Add a product description — it appears under the item in the app.

Pricing & Weight:

• Enter the unit weight, if applicable (e.g., 250g).

• Enter the product price.

• If the item is on sale — enter the original price under “Price before discount”.

• Enable By weight if sold by weight.

  • Enter an acceptable weight variance (%).

NOTE: The original price will appear crossed out next to the new price

Special Options:

• Enable Status to make the product visible in the menu.

• Set a maximum units per order.

  NOTE: If set to 0, the item will have no quantity limit.

• Enable Allow comments to let customers leave notes for this specific item.

• Enable Upselling to suggest this product during checkout (ideal for sauces, drinks).

Tags:

• Select applicable tags: Vegetarian, Vegan, Gluten free, Spicy.

• Add a Custom tag like TOP or Hot — it will appear on the product card.

  • Screenshot 13: custom tags visible on product cards (e.g., TOP, Hot).

Extras:

• Activate any relevant extras groups (e.g., Adds, Extras for burgers, Combo) — if pre-created.

NOTE: To create food add-ins, read the article Setup and Use of Extras in the Menu

3.4. Setting Product Availability Schedule

1. Toggle on Enable scheduler for this product or Add a delivery schedule for this product.

2. Click the desired weekday.

3. Click Add lapse.

4. Set a time range (e.g., 07:00–17:00), then click ✓.

5. Add a second lapse if needed (e.g., 19:00–22:00).

⚠️ IMPORTANT: You can only use one of the two schedule types:

Availability schedule — defines when the product appears in the menu and is available for ordering (pickup or delivery).

Delivery schedule — restricts the product to delivery only during selected hours. Pickup follows the business’s general schedule.

You cannot enable both schedules at the same time.

3.5. Saving the Product

1. After entering all the data, click Save.

2. The product will appear in the selected category’s product list.

4. Verifying the Setup

To verify the setup:

• Open the app or website as a customer.

• Make sure that:

  • The category is visible.

  • The product is listed.

  • Tags like TOP, Hot are shown.

  • The discounted price displays correctly (if set).

  • The availability matches the schedule.

  • Screenshot 13 (mobile interface): shows tags, pricing, and description.

5. Frequently Asked Questions (FAQ)

1. Why is my product not showing in the app?

— Ensure the product status is enabled and a valid availability schedule is set.

2. How do I add multiple time slots for the same day?

— Click the weekday, add the first lapse, then press plus to add another.

3. What if my image upload fails?

— Make sure the image meets the requirements: max 10MB, 5×3 ratio.

4. Can I make a product delivery-only?

— Yes, using the Delivery schedule, the product will only be available for delivery at the defined times. Pickup follows the general business schedule.

5. How do I temporarily disable a product without deleting it?

— Simply toggle Status off — the product will disappear from the interface but stay in the system.

6. Conclusion

You now know how to create and configure a complete menu with categories, products, schedules, and extras. This setup makes your Marketplace catalog more attractive and user-friendly.

Don’t forget to configure product extras! A separate guide covers this in detail Setup and Use of Extras in the Menu.

If you run into unusual cases, contact support through the admin panel.